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Privacy Policy

 

At FluxWaveAI, protecting your privacy and ensuring the security of your personal information is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or use our services, including AI automation, chatbots, AI voice solutions for calls, and website design and development.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you engage with FluxWaveAI, we may collect the following personal information:

  • Full name
  • Contact details (email address, phone number, etc.)
  • Payment information (for subscription services)
  • Business information (for service customization)

1.2 Non-Personal Information

We also collect non-personal information, such as:

  • Browser type and version
  • Device type and operating system
  • IP address and location data
  • Website usage patterns

2. How We Use Your Information

2.1 To Provide Services

We use your information to deliver and improve our services, including customizing AI solutions to meet your specific needs.

2.2 Communication

Your contact details allow us to:

  • Provide updates about your subscription and services
  • Respond to inquiries or support requests
  • Share important notices regarding service changes

2.3 Payment Processing

Payment information is securely processed to manage your subscription and billing.

2.4 Analytics and Improvements

Non-personal information helps us analyze trends and enhance the performance and security of our services.

3. How We Protect Your Information

FluxWaveAI implements stringent measures to safeguard your data, including:

  • Secure servers and encrypted connections
  • Regular system audits and vulnerability assessments
  • Restricted access to personal data by authorized personnel only

We are committed to complying with all applicable data protection regulations.

4. Sharing Your Information

FluxWaveAI does not sell, rent, or share your personal information with third parties, except in the following cases:

  • To trusted service providers who assist in delivering our services (e.g., payment processors)
  • When required by law or to comply with legal obligations
  • To protect the rights, property, or safety of FluxWaveAI, our users, or others

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. These may include:

  • Session Cookies: To maintain your login session
  • Analytics Cookies: To track website performance

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and review the information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data, subject to legal and contractual obligations
  • Opt-out of marketing communications

To exercise these rights, please contact us at privacy@fluxwaveai.com.

7. Third-Party Links

Our website or services may contain links to third-party sites. FluxWaveAI is not responsible for the privacy practices or content of these external websites.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Thank you for trusting FluxWaveAI. We are committed to protecting your privacy while providing innovative and reliable AI solutions.